TOIT Training

Writing Effective Emails

Writing Effective Emails
  • Overview
  • Curriculum
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Let’s face it, email is a fact of life, and employees find their Inbox overflowing every day. Many professionals say email creates tension, confusion, and other negative consequences in their busy workdays. This course will help you to be part of the solution by identifying ways to write better and fewer emails, which will also ensure your emails are read, understood, and acted on.

  • 6 Sections
  • 17m Duration
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When to Write an Email

Email Best Practices

Writing Clear Emails

Writing Concise Emails

Writing Complete Emails

Writing Correct Emails

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Course Includes

  • Determining when to send an email, and when to use another form of communication
  • Writing professional emails with six best practices
  • Listing the 4 Cs of good writing: Clear, Concise, Complete, and Correct
  • Identifying your purpose and checking that your email supports that purpose
  • Removing extra information
  • Ensuring your email includes all necessary information
  • Identifying and fixing common mistakes

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