Professionals around the world spend multiple hours a day reading and answering emails. For many people, email is a huge source of stress. However, email can be a valuable communication tool if you know how to spend your time efficiently. In this course, we’ll show you how to combine best practices with tools in Microsoft Outlook to effectively manage your email.  

Are you an email hoarder, a deleter, or a manager? If you’re a hoarder or a deleter, then you waste a lot of time looking for emails or asking for them to be resent. Instead, learn to be an email manager, and actually effectively achieve Inbox zero.