TOIT Training

MS-740: Troubleshooting Microsoft Teams

MS-740: Troubleshooting Microsoft Teams
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  • Curriculum
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Overview

The MS-740 instructor-led training course includes skills you’ll need for troubleshooting a whole range of problems and situations that might arise as a Microsoft Teams administrator including voice issues, live events, and messaging. In this course, you will explore how to configure and troubleshoot client and service issues.

Exam Number: MS-740

  • 3 Sections
  • 17 Lessons
  • 3h 15m Duration
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Basics and Methodology

4 Lessons
  • Developing a Troubleshooting Methodology
  • Network Requirements & Recommendations
  • Troubleshooting your PowerShell Scripts
  • Determining Which Logs to use

Voice

5 Lessons
  • Call Quality
  • Call Queues and Auto Attendants
  • Phone Features
  • Emergency Calling
  • Calls on the PSTN

Additional Teams Troubleshooting

8 Lessons
  • User & Sign-in Issues
  • Interoperating and Federation
  • The Teams Client and Devices
  • Apps
  • Teams and Channels
  • File Sharing
  • Messaging, Meetings, and Live Events
  • Outlook add-in and Calendar

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Course Includes

  • Troubleshoot Microsoft Teams voice issues
  • Troubleshoot federation issues
  • Troubleshoot issues with Teams meetings and live events
  • Troubleshoot teams and channels
  • Troubleshoot issues with files

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MS-740: Troubleshooting Microsoft Teams
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