- Describing 5 types of imposter thoughts
- Contrasting the winner effect with the loser effect
- Explaining the importance of identifying key fears
- Explaining the basics of function syntax design
- Using wildcards in an Excel formula
- Nesting functions
- Identifying the key benefits of using cloud storage
- Uploading and creating files and folders in Teams, SharePoint, and OneDrive
- Sorting, filtering, and creating new views
- Discussing why being in control of the sale is the key to a successful pipeline
- Identifying ways to capture NST in your CRM
- Defining the difference between reactive and proactive selling
- Identifying which data sources are available for connection
- Explaining the difference between a direct query and importing data
- Determining Data Load settings before importing data
- Defining the purpose of different visuals
- Building visualizations
- Formatting visuals to improve readability
- Distinguishing between systems thinking and linear thinking
- Listing benefits of and guidelines for systems thinking
- Identifying the purpose of diagrams to map out systems and processes
- Discussing why organizations must adapt to change if they are to succeed and survive
- Describing why people react differently to change
- Defining the purpose of the change leader’s role
- Listing the foundational principles of Robert’s Rules of Order
- Discussing the benefits of using Robert’s Rules of Order in meetings
- Defining key terms used in Robert’s Rules of Order
- Defining emotional intelligence
- Identifying the benefits of developing emotional intelligence
- Defining the four main areas of emotional intelligence and their related skills
- Identifying the basic components of a computer
- Logging in to Windows
- Navigating the desktop and taskbar
- Defining generative AI tools
- Explaining the importance of effective prompting when using AI tools
- Explaining 3 guidelines for achieving better results with your prompts