- Sharing a workspace safely with your coworkers to create a healthy work ecosystem
- Communicating openly about employee health and safety using an online collaboration tool
- Limiting the spread of germs in office hotspots in the breakroom, bathroom, and general office area
- Creating and holding virtual meetings that are effective sales tools and save time.
- Understanding what you can and can’t do in the virtual sales world.
- Building relationships and creating connections through good communication.
- Defining and separating distress from eustress
- Recognizing how our default stress behaviors are trying to protect us
- Recognizing the difference between chronic and acute stressors
- Connecting to data in Excel, databases, and other sources
- Cleaning up and transforming data
- Adding new columns
- Distinguishing between conscious and unconscious thought
- Discussing how our brains process information
- Recognizing how each of the 3 different areas of the brain reacts differently
- Determining whether a meeting is necessary
- Developing a purpose for your meeting
- Explaining the need for and creating an agenda
- Evaluating the pros and cons of key workplace communication methods
- Listing specific factors that affect communication choices
- Differentiating between synchronous and asynchronous communication
- Defining key terms
- Differentiating between AI and AGI
- Discussing the development of AI and LLMs
- Joining a meeting from a channel, calendar, or email invitation
- Starting a call or meeting
- Customizing your audio and camera choices
- Outlining the rational, ethical, and economic benefits diversity and inclusion
- Defining diversity
- Defining inclusion
- Listing cognitive, behavioral, and emotional barriers to communication
- Describing how approaches to time can create communication barriers
- Discussing how working across multiple time zones impacts communication
- Differentiating between interactions and distractions
- Describing how work focus styles and the work environment affect responses to interruptions
- Applying strategies to minimize interruptions and improve productivity in a remote work environment