- Describe the important new features of Windows 10
- Install Windows 10
- Configure network connectivity and a device running Windows 10
- Plan and implement local and remote management methods
- Plan and implement Windows 8.1 installation methods
- Manage user authentication and intranet connectivity
- Describe solutions and features related to managing Windows 8.1 in an enterprise network environment.
- Determine requirements and perform the tasks for installing and deploying Windows 8.1.
- Manage profiles and user state between Windows devices.
- Perform a clean installation of Windows 7, upgrade to Windows 7, and migrate user-related data and settings from an earlier version of Windows.
- Configure disks, partitions, volumes, and device drivers to enable a Windows 7 client computer.
- Configure file access and printers on a Windows 7 client computer.
- Understand the differences between Windows 11 Home, Pro, Enterprise, and Education editions
- Assess organizational needs for security, features, and support to choose the right edition
- Understand the deployment tools like Windows Deployment Services (WDS) and Microsoft Deployment Toolkit (MDT)
- Troubleshoot Microsoft Teams voice issues
- Troubleshoot federation issues
- Troubleshoot issues with Teams meetings and live events
- Create, manage, and interact with Teams and Channels
- Better understand voice and audio calls, contacts, and voicemail
- Chat options and functionality
- Describe core data concepts
- Identify considerations for relational data on Azure
- Describe considerations for working with non-relational data on Azure
- Understand the benefits of SharePoint Online
- Create and manage document libraries
- Utilize co-authoring and collaboration
- Better understand Microsoft 365 offerings
- Utilize Productivity and Collaboration services
- Better understand the different deployment options
- Manage Security Metrics
- Implement security solutions in Microsoft 365
- Plan and configure Azure AD identity protection
- Office 365 overview
- Moving your organization to Office 365
- Configuring Office 365