- Components of the Cisco Enterprise Campus Architecture including the operation of Layer 2 and multilayer switches
- Switching Database Manager (SDM) templates and how they are used
- Implementing device features including LLDP and PoE
- Troubleshooting methods, approaches, and procedures
- Recommended network maintenance practices
- Using basic and specialized troubleshooting tools
- Describe network fundamentals and build simple LANs
- Establish Internet connectivity
- Manage network device security