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Cisco – Contact Center

Intermediate
Cisco – Contact Center

Cisco Unified Contact Center Enterprise (UCCE)

ToIT ToIT
  • Basics of UCCE
  • Installation and management of Finesse
  • Basics of call scripting
8h
0
46
Free
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Intermediate
Cisco – Contact Center

Cisco Unified Contact Center Express (UCCX)

ToIT ToIT
  • The basics of UCCX
  • Resource management
  • Basics of call scripting
5h
0
41
Free
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Are you sure you want to retake the course? This action will permanently delete all your progress in this course.