- Navigating the home page and sites
- Describing how SharePoint connects to other applications
- Using the Search feature
- Navigating the Microsoft 365 Admin Center and the specific Admin Centers including Azure AD, Exchange, and Teams
- Configuring settings and security for Microsoft Teams, OneDrive, and SharePoint
- Managing users and groups, including Dynamic (self-managing) groups
- Navigating within Microsoft Access
- Creating an Access database
- Locating and changing data
- Designing a relational database
- Joining tables to retrieve data from unrelated tables
- Managing table relationships
- Navigating OneNote notebooks, sections, and pages
- Learning different options for organizing your notebooks
- Adding and formatting content
- Navigating the Outlook interface
- Sending, replying to, and formatting email
- Managing incoming messages
- Navigating the PowerPoint interface
- Adding and formatting slides, text, and lists
- Working with Pictures and Picture Styles
- Navigating the Word 2016 interface
- Creating, saving, and finding documents
- Learning different fonts
- Implement a Windows client deployment by using Windows Autopilot, Microsoft Deployment Toolkit (MDT)
- Implement compliance policies and manage devices in Intune
- Manage Microsoft Defender for Endpoint & in Windows client
- Introduction to Windows 11
- Different versions of Windows 11
- New features and advantages of Windows 11
- Deploy Windows 10
- Perform post-installation configuration
- Manage local users, local groups, and devices
- Develop an Operating System deployment and upgrade strategy
- Understand the different methods of deployment
- Understand which scenarios on-premise and cloud-based solutions can be used for