Emotional intelligence (EI) is a crucial skill set that significantly impacts personal and professional success. Your EI reveals itself in both your words and actions. The good news is you can develop skills to improve your EI and thereby improve your communication abilities.  

This course delves into the fundamentals of emotional intelligence. You’ll learn the characteristics of and how to develop self-awareness and self-management, two fundamental skills of personal competence. You’ll also learn how social competence is increased by social awareness and relationship management, how to develop your empathy and social awareness skills, and how to access resources and practical skills to help you increase your EI score.  

Whether you’re aiming to improve your leadership abilities, enhance your relationships, or navigate challenging situations with ease, this course equips you with the tools necessary to get started.